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Shipping & Payment
Shipping preparation
There is an additional charge of $200 to prepare the machine for out-of-state shipping. We use the manufacturer’s custom box and carefully pack the game using the same method the manufacturer uses. Then we place the box on a wooden pallet, and the box is strapped to the pallet with heavy duty straps. We send the customer a few pictures of the game so they can see it’s been packed carefully. When it’s picked up, the shipping company straps it to the inside of the truck, and off it goes!
Dimensions and weight
- The dimensions of a typical pinball machine are: 28.5″ wide X 75.5″ high X 52″ deep.
- Boxed dimensions: 31″ X 31″ X 57″ high (not including pallet)
- Depending on the make and model, the average weight of a pinball machine is 250–350 pounds.
- Most modern pinball machines (from the last 25 years or so) have a hinge system that allows the backbox to be folded down.
Shipping Information
Customers are required to make arrangements with the shipping company and pay for shipping at their own expense. We can assist by recommending a shipper, or you can choose your own. We do our best to ensure the game is prepared safely for shipping, but we cannot be responsible for damage once the machine leaves our premises. We highly recommend getting your shipment insured for its full value.
The shipping company will want to verify if your location is accessible for a tractor-trailer with a lift gate. Special arrangements can be made if your location is not tractor-trailer accessible. Other options are curbside, garage, in-home, or white glove delivery, including unboxing and setting up the machine.
We have shipped games using Beltmann Transportation with very good results, plus they have experience shipping pinball and arcade games. Prices begin at about $500 and go up from there as the distance increases. Discounts are available if you are shipping more than one game.
Feel Free to contact Beltmann Transportation for an estimate or visit their website. They have a separate department set up just for coin-op machines.
If you would like to pick up the pinball machine and are able to set it up yourself, we would gladly help you load it, but please don’t put it on your trunk!
Not all shipping companies are alike, choose carefully! Prices will vary depending on whether you need a white glove delivery that involves setting up the machine or a curbside delivery. Freight insurance will cost extra and is typically based on the full value of the game.
Payment Information
When the machine is delivered locally, any outstanding balance must be paid in cash on delivery.
We accept checks, money orders, and wires. Checks must clear before delivery can be made; wires are the fastest method.
We accept PayPal, but because of the 3% fees, we use it on a limited basis. We only accept credit card payments made through PayPal.
A $500 deposit is required if you are not taking immediate delivery. We ask that you take delivery of the game within a reasonable time frame. Deposits are not refundable.
No games will be picked up or shipped until they have been paid in full and cleared by the bank.
To make a payment to New York Pinball using Paypal, please enter the amount below and click “Pay Now.”